At Catit Store, we value your privacy as much as your cat values their favorite cozy bed. This policy explains how we collect, use, and protect your personal information when you visit catnestessentials.com or purchase our premium cat products.

Purr-fect Privacy Promise: We treat your data with the same care we take when designing our anxiety-relief products and automatic feeders – thoughtfully, securely, and with your best interests at heart.

1. Information We Collect

When you shop for your feline friends, we may collect:

  • Order Information: Name, shipping address (like our 2905 Custer Street location), email, phone number, and payment details when you purchase beds, feeders, or dental care products
  • Account Details: If you create an account to track orders of collars or food bowls
  • Browsing Data: Pages visited, products viewed (like catnip or grooming tools), and how you found us
  • Communication Records: Emails to [email protected] or chat conversations
  • Device Information: IP address, browser type, and operating system

2. How We Use Your Information

We use your data to:

  • Process orders for automatic feeders or calming care products worldwide (except restricted areas)
  • Provide customer support faster than a cat pouncing on a toy
  • Improve our website and product offerings (like our popular covered beds)
  • Send order updates and shipping notifications
  • Prevent fraud and enhance security (like our 256-bit SSL encryption)
  • With consent, send promotional emails about new collars or food & treat options

3. Data Sharing & Disclosure

We only share your information when necessary:

  • Payment Processors: Visa, MasterCard, JCB, and PayPal to complete transactions
  • Shipping Partners: To deliver your cat furniture or dry food orders
  • Legal Requirements: When required by law (we’ll resist like a cat avoiding bath time)
  • Service Providers: Companies helping with website operations (under strict confidentiality)

We never sell your data to third parties for marketing purposes.

4. Data Storage & Security

Your information is protected with multiple layers of security:

  • Secure servers with 256-bit encryption (like we protect premium cat food formulas)
  • Regular security audits of our systems
  • Credit card details are tokenized – we never store full numbers
  • Limited employee access to sensitive data

While we take all reasonable precautions, no online system is 100% secure (just as no cat bed is 100% hair-proof).

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information (like updating your address for cuddler bed delivery)
  • Request deletion of your data, subject to legal requirements
  • Opt-out of marketing communications (click “unsubscribe” in emails)
  • Withdraw consent for data processing

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies:

  • Essential Cookies: For shopping cart functionality (to hold those bowls & feeders)
  • Analytics Cookies: To understand how cat lovers navigate our site
  • Marketing Cookies: To show relevant ads for products like cat grass or brushes

You can manage cookie preferences in your browser settings, though some features (like saving your cart) may not work properly without them.

7. International Data Transfers

As we ship globally (except certain areas), your data may be transferred internationally. We ensure all transfers comply with applicable laws and maintain adequate protection.

8. Policy Updates

We may update this policy as needed, just as we update our product line with new calming care solutions. Significant changes will be communicated to customers.

9. Contact Us

For privacy questions or concerns, contact our data protection team:

Email: [email protected]
Mail: Catit Store, 2905 Custer Street, Altoona, US 16601

Last Updated: This policy is effective as of the date displayed at the bottom of our website. We recommend checking back periodically for updates, just as you’d regularly check your cat’s food bowls.

🐾 Thank you for trusting Catit Store with your personal information – we promise to guard it as carefully as your cat guards their favorite toy! 🐾