At Catit Store, we understand that when you order premium cat products, you want them delivered with the same care and attention we put into selecting them. That’s why we’ve designed delivery options that are as thoughtful as our products, ensuring your feline friend’s essentials arrive safely and promptly.
🐾 Global Cat Community: We ship to cat lovers worldwide (excluding some remote areas in Asia and other regions) because we believe every cat deserves quality care products, no matter where they live.
Our Tailored Delivery Services
🚀 Standard Shipping (DHL/FedEx)
For those who want their cat essentials quickly:
- Delivery Time: 10-15 days after dispatch
- Cost: $12.95 flat rate
- Best For: Time-sensitive orders like automatic feeders or anxiety relief products when you’re running low
- Tracking: Full tracking available so you can monitor your package’s journey
🐱 Free Shipping (EMS)
When you’re stocking up on your cat’s favorites:
- Delivery Time: 15-25 days after dispatch
- Cost: FREE for orders over $50
- Best For: Larger orders of dry food, multiple beds, or complete care packages
- Eco-Friendly: Consolidated shipping helps reduce carbon footprint
What to Expect After You Order
| Stage | Timeframe | What Happens |
|---|---|---|
| Order Processing | 1-2 business days | Our cat-loving team carefully picks and packs your items with eco-friendly materials |
| Dispatch | Same day if ordered before 12PM EST | You’ll receive tracking information via email |
| In Transit | 10-25 days depending on method | Our partners handle your package with care (we’ve tested the boxes with our office cats!) |
| Delivery | As estimated | Signature may be required for certain items like furniture or large feeders |
Our Purr-omise to You
We know how important timely delivery is when it comes to your cat’s comfort. That’s why we:
- Use reinforced packaging to protect delicate items like ceramic bowls and scratchers
- Include care instructions with all products to help you get the most from your purchase
- Offer a 15-day return policy if anything isn’t quite right (though we’re confident your cat will love it!)
📦 Pro Tip: Order your cat’s food and favorite treats before you run low to account for delivery times. Set up a subscription for automatic feeders to never worry about timing!
Frequently Asked Questions
Q: Do you ship to my country?
A: We ship globally except some remote areas in Asia and other regions. Contact us at [email protected] if you’re unsure about your location.
Q: Can I track my order?
A: Absolutely! All orders come with tracking numbers so you can follow your cat goodies every step of the way.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for your convenience.
Ready to pamper your feline friend? Browse our collection of premium cat products today and choose the delivery option that suits your needs!